Last updated 3 July 2026
These Terms of Use ("Terms") govern your access to and use of the ChronaPro mobile app and related services ("ChronaPro", "we", "us", "our"). By downloading, signing in to, or using ChronaPro, you agree to these Terms. If you do not agree, do not use the app.
ChronaPro is a field service management platform for businesses and their field teams. The mobile app lets field workers view assigned jobs and work orders, check in and out of sites, complete checklists, capture photos, report incidents, view their timesheet, and read and sign compliance documents.
In most cases your ChronaPro account is created and managed by your employer, who uses ChronaPro to run their operations. Sign in with the credentials provided to you. You are responsible for keeping your password confidential and for activity that happens under your account. Accounts are personal to you and must not be shared. Tell your employer or contact us promptly if you believe your account has been compromised.
ChronaPro is a workplace tool intended for adults. You must be at least 18 years old and authorised by your employer to use it.
When you use ChronaPro you agree to:
To do its job the app uses certain device features, and only for the purpose described:
You control these permissions in your device settings, but some features will not work if they are turned off.
You keep any rights you already have in the photos, notes, signatures and other content you submit. By submitting it, you grant ChronaPro and your employer the right to store, process and use that content to operate the service and keep the work records your employer requires. You confirm you are entitled to submit it and that it is accurate. Digital signatures and read and sign acknowledgements you provide are a genuine record of your acknowledgement and may be relied on for compliance purposes.
Your employer decides what work data is recorded about you, how it is used, and how long it is kept, and is responsible for your employment, pay and timesheets. Questions or disputes about your jobs, hours, pay or work records should be raised with your employer. ChronaPro processes that information on your employer's behalf to provide the service.
Our handling of personal information is described in our Privacy Policy, which forms part of these Terms.
ChronaPro works offline and syncs when your device reconnects. We aim to keep the service available and reliable, but we do not guarantee it will be uninterrupted or error free, and we may update, maintain or change features from time to time. Your device must meet the minimum supported versions (iOS 15.1 or later, Android 7.0 or later).
ChronaPro, the app, and its software, design and content are owned by us or our licensors. We grant you a limited, personal, non-transferable, revocable licence to use the app for your work while your account is active. You may not copy, modify, distribute, sell or lease any part of it.
Your use of the app is also subject to the rules of the app store you downloaded it from (such as Google Play). ChronaPro relies on third-party services (for example cloud hosting, push notifications and error monitoring) to operate; their availability is outside our control.
Your employer may deactivate your access at any time. We may suspend or terminate access where it is reasonably necessary to protect the service, comply with the law, or address a breach of these Terms. You can ask to delete your account and personal data at any time: see Delete my data.
To the extent permitted by law, ChronaPro is provided "as is" and "as available", without warranties of any kind. Nothing in these Terms excludes, restricts or modifies any guarantee, right or remedy you have under the Australian Consumer Law that cannot lawfully be excluded.
To the maximum extent permitted by law, we are not liable for any indirect, incidental or consequential loss, or for loss of profits, revenue or data, arising from your use of ChronaPro. Where our liability cannot be excluded but can be limited, it is limited to resupplying the service. This clause does not limit rights you have under the Australian Consumer Law that cannot be excluded.
We may update these Terms from time to time. We will change the "Last updated" date above and, where appropriate, notify you in the app. Continuing to use ChronaPro after a change means you accept the updated Terms.
These Terms are governed by the laws of New South Wales, Australia, and you submit to the non-exclusive jurisdiction of the courts of that State.
If you have any questions about these Terms, contact us at support@chronapro.com.